The Small Business Professor
In a Pickle
Family businesses, like
pickles, come in all varieties. In Pat Hunn’s case, his Dad
purchased a brand and a recipe for a specialty pickle about
50 years ago, near Dallas, TX. Like many kids with parental
entrepreneurs, Pat wasn’t interested in the food business;
yet, family dynamics affect choices and life decisions. For
Hunn, letting his Dad down wasn’t an option he could live
with, so after graduation from Baylor University in 1979,
Hunn joined the family business.
At first, Hunn was miserable; his Dad was too busy for
training, so Hunn just watched and listened, his desk
side-by-side with Dad’s. Eventually, the entrepreneurial
spirit took hold and he began to develop his own
relationships with customers, agents, and brokers. By the
third year, Hunn was running the company, sales had tripled
to 120,000 cases annually, and his Dad started taking more
time off.
During the 80’s they experienced tremendous growth, selling
450,000 cases per year by 1989. A chance conversation with a
Vlasic executive set a buy-out in motion and Hunn was
offered a job with Vlasic’s parent company, Campbell’s,
where he worked for 11 years, concentrating for the final
eight years specifically on Wal-Mart. By the late 90’s, the
resulting chaos of Vlassic’s corporate spin-off so changed
Pat’s attitude toward big business, that he decided to
become an entrepreneur again.
Early in 2002, Hunn put together a plan to re-establish the
kind of company he and his Dad had sold to Vlassic;
utilizing unique recipes, other manufacturers’ line time to
produce, and his own business savvy to build the brand. He
spent six months working with food technologists to help
create the best tasting pickle possible. He decided to call
it Hunn’s Private Stock, to build upon the idea that this
was an exclusive, gourmet pickle.
Based on the relationships he had built over the years,
Wal-Mart committed to bringing on his new line in August,
but they weren’t sure how many cases or exactly when the
product would hit the stores. Because the pickle packing
season ends in October, Hunn personally financed several
hundred thousand cases in anticipation of Wal-Mart’s needs.
Hunn tried to keep his cool as he waited, month after month,
for the Wal-Mart paperwork – many jar-packed pickles have a
one year expiration date and time was ticking away. Finally,
he received his first order, but the product wasn’t
distributed until July, almost nine months after the pickles
were packed. Since the brand was new to Wal-Mart customers,
sales were slow, and the expiration date problem began to
loom ever larger.
In an effort to survive, Hunn began to sell the rest of his
inventory to close-out retailers, losing money on every case
and angering Wal-Mart executives. Since he had financed the
production run himself, taking back Wal-Mart’s inventory
wasn’t an option, so he requested a meeting to work things
out. As he left the meeting reeling, Hunn took the advice of
a Wal-Mart executive, “Stop trying to out Vlasic, Vlasic.
Take your upscale product and find your own niche – be
something special and you’ll be successful.”
Hunn thought about it and realized that traditional channels
of distribution were not right for this line. He needed to
appeal to gourmet and specialty retailers, repositioning and
restructuring the business to exclusive clientele. It has
been two hard fought years since the transformation and
Hunn’s biggest challenge is still to get people to try the
product, but there is light at the end of the tunnel. Chili
Pepper Magazine, which focuses on hot and spicy foods
invited Hunn to participate in their annual food show, Zest
Fest, where several of Hunn’s Private Stock “Hot and Spicy”
varieties won 1st place in category awards as Best Condiment
and their “Bread and Butter” Pickles won 2nd place in the
People’s Choice awards in the broader category of “Snacks”.
The Small Business Professors' Words of Wisdom
Even with 20 years of
experience and a good business model, Pat Hunn learned a
hard lesson. But, his story has much to offer many
entrepreneurs. Risk taking is a fact of life for
entrepreneurs, but perseverance through hard times and
learning from your mistakes is the key. Working for someone
else can broaden your horizons, but running family business
leverages knowledge you don’t even realize you have. Pat
Hunn’s son recently graduated from Baylor just like Dad, and
he’s looking forward to the day when his son is in a pickle
too.
Case History:
www.focusfoods,com
Entrepreneur’s Strategy: Reposition the product line
to a different market.
Could This Work For Me? If your product sales are
declining, repositioning may be an option. Try to transition
if possible, to decrease financial exposure.
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Family businesses, like
pickles, come in all varieties.
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